As teams become virtual and global, coming together for process optimization and strategy setting becomes both more difficult and expensive. Metaphor Mapping’s web-based map-building tool, combined with conferencing tools such as Cisco’s Webex, Citrix’s Go To Meeting and Microsoft’s Lync that allow sharing PC screens enables clear communication across the distance and across cultures.
We are in early days of using this approach to organization effectiveness at a distance and will publish facilitator best practices in the near future.